Privacy Policy

Last Updated: 12 October 2026

Agentic AI Agency ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website agenticaiagency.com.au or use our AI automation services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website (such as using our ROI Calculator), or when you contact us. This may include names, email addresses, phone numbers, and business details.

2. How We Use Your Information

We use the information we collect or receive to communicate with you, to provide our AI automation services, to improve our website, and for marketing purposes. We do not sell your personal data to third parties.

3. Data Security & AI Processing

We implement appropriate technical and organisational security measures to protect your personal information. When utilising third-party AI models (such as OpenAI or Anthropic) to provide our services, we ensure that your data is processed securely and in compliance with industry standards. Data sent to these APIs via our custom integrations is not used to train public models.

4. Data storage and residency

Agentic AI Agency is an Australian-owned business. We store our clients' data in Australia and handle all personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Our website chat assistant uses third-party AI providers (Google Gemini and OpenAI), which may process chat messages outside Australia. Please don't share sensitive personal information in the chat.

5. Microsoft Clarity

We use Microsoft Clarity to understand how visitors use and interact with our website through behavioural metrics, heatmaps, and session replay. Clarity uses cookies and other tracking technologies to collect website usage and interaction data so we can improve our website, services, and user experience. Microsoft may also collect and use this data. For more information about how Microsoft handles personal information, see the Microsoft Privacy Statement.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at support@agenticaiagency.com.au.