AI SMS Automation

Catch every lead. Convert them in their pocket.

Q: What about open rates and response rates?

SMS open rates are typically 95-98%, with response times measured in minutes rather than hours. Conversational AI typically lifts response rates further because the customer can simply type back instead of clicking through a form.

Most of your leads will not pick up the phone, will not fill out a form, and will not come back to your website later. They will, however, reply to a text. Our AI runs the conversation, qualifying, booking, and following up, at SMS open rates of 95%+.

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Why SMS

The channel your leads are actually checking

Email goes to a tab nobody clicks. Phone calls go to voicemail. SMS gets read in 90 seconds, and our AI replies just as fast.

95%+ open rates

Texts get read. Industry data puts SMS open rates between 95-98%, with most read inside 3 minutes.

Real conversations

The AI asks clarifying questions, handles objections, and adapts tone. It's not a drip sequence, it's an actual exchange.

Books on the spot

Once a lead is qualified, the AI offers calendar slots and locks in the booking, all inside the same SMS thread.

Compliant by design

Australian Spam Act 2003 compliance baked in. STOP handling, opt-in tracking, and identification line on every send.

Lifts inbound conversion

Replying to a web form lead within 5 minutes vs 30 minutes can shift conversion dramatically. The AI replies in seconds.

Plugs into your stack

Two-way sync with HubSpot, Salesforce, Pipedrive, and most modern CRMs.

Powering Automation with Trusted Technologies

We design intelligent systems using industry-leading tools: n8n, Make, Zapier, Google, and OpenAI. Together, they form the foundation of our AI-driven automations that help businesses work smarter and grow faster.

Google

OpenAI

How it works

From scope to first SMS in about two weeks

Map the conversation

We sit with you and design the qualifying questions, objection handlers, and the path from "interested" to "booked."

Provision compliant SMS infrastructure

Dedicated Australian sender number, opt-in tracking, STOP/HELP handling, and audit logging, all wired in.

Connect lead sources and CRM

Web forms, ad platform integrations, and your existing CRM all feed the AI. Bookings and replies sync back automatically.

Launch, measure, refine

We start with a pilot cohort, watch the conversation transcripts, and tune the prompts. Improvements compound weekly.

Who it's for

High-impact use cases

Appointment booking, clinics, trades, salons, professional services. The AI texts the lead, confirms requirements, and offers slots from your calendar.
No-show recovery, automated reminders 24h and 2h before, plus a real conversation if someone says they need to reschedule.
Quote and document follow-up, instead of a "did you get my quote?" email two weeks later, an actual conversation that surfaces objections.
Post-purchase, ask for a review, upsell a maintenance plan, or check satisfaction without lifting a finger.

What you get

Everything in the package

Compliant, dedicated Australian SMS number tied to your business.
Conversation flows mapped to your sales process, with the AI tuned to your tone and offers.
Two-way sync with your CRM so every lead, reply, and booking lives in one place.
Live dashboard showing reply rate, booking rate, average time-to-reply, and full conversation transcripts.
Compliance handling: opt-in flows, STOP processing, and quiet-hours respected automatically.
Monthly tuning and reviews (Growth plan and above) where we read the actual transcripts and adjust prompts.

You don't need to log into anything new. New bookings show up in your calendar; new leads show up in your CRM; the conversations show up in your dashboard. Your team can step into any thread at any time if they want to take it from the AI.

FAQs

Common questions

What kinds of conversations can the AI handle by SMS?

Lead qualification, appointment booking, no-show follow-ups, basic customer support, post-purchase check-ins, and review requests. Anything where the script is repeatable and the customer prefers text over a phone call.

Will it spam customers?

No. Every campaign is opt-in or response-triggered, with one-tap STOP handling that complies with the Australian Spam Act 2003. Unlike blast SMS tools, our AI only messages people who initiated a conversation or explicitly opted in.

Does it work with my CRM?

Yes, the SMS engine integrates with HubSpot, Salesforce, Pipedrive, and most modern CRMs via webhook or native connector. New leads, replies, and bookings sync both ways.

What about open rates and response rates?

SMS open rates are typically 95-98%, with most messages read inside 3 minutes. Conversational AI typically lifts response rates further because the customer can simply type back instead of clicking through to a form.

Is there a sending number issue?

We use compliant Australian sender numbers (long codes or alphanumeric sender IDs depending on the use case). For two-way conversations, we provision a dedicated mobile number for your business.

Can my team take over a conversation?

Yes. Every thread has a "human takeover" button. The AI hands off, the conversation continues with your team, and the AI can be brought back in later.

Pairs well with

Run the numbers in two minutes

Our free ROI calculator shows you how many leads you're losing to slow follow-up, and what AI SMS would recover.