Terms & Conditions

Last Updated: April 2026

These Terms and Conditions govern your use of the Agentic AI Agency website and our AI automation services. By accessing our site or using our services, you agree to be bound by these terms.

1. Scope of Services

Agentic AI Agency provides custom artificial intelligence and marketing automation solutions. The specific scope, deliverables, and timelines for client projects will be defined in individual service agreements or statements of work.

2. AI Limitations & Disclaimers

Artificial Intelligence is a rapidly evolving technology. While we employ rigorous testing, AI models can occasionally produce inaccurate or unpredictable outputs ("hallucinations"). Agentic AI Agency is not liable for business losses, damages, or claims resulting from AI errors, unauthorized interactions, or third-party API downtime (e.g., OpenAI, Anthropic, Twilio).

3. ROI Estimates & Guarantees

Any financial projections, time savings, or return on investment (ROI) estimates provided via our website (including the ROI Calculator) or during consultations are illustrative projections based on industry averages. They do not constitute a financial guarantee of exact future performance.

4. Payment & Retainers

Services are typically billed via monthly retainers or project-based milestones. Payment terms, including any setup fees or API usage thresholds, will be clearly outlined in your service agreement. Unpaid accounts may result in a suspension of automated services.

5. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Victoria, Australia.

6. Contact

For legal inquiries regarding these terms, contact us at support@agenticaiagency.com.au.